FAQs

Frequently Asked Questions and Answers

Kemitnetwork is a social platform aimed mainly at the African diaspora and was founded with the main goal of ensuring the repatriation of deceased members to their country of origin.

No. “Kemitnetwork” is not life insurance. However, the platform provides financial and organizational support to relatives to organize a worthy last trip of the deceased.

Any natural person between the ages of 18 and 70 who wishes to be buried in their country of origin or country of choice may become a member. Minors can be registered by their parents or guardians.

Legal entities (such as associations, foundations, etc.) can become members in order to use, promote or support the platform.

A kemiter can register other underage family members on the platform, take over the payment of their membership fees and be responsible. Furthermore, the Kemiter can maintain the account of the members registered by him as part of the bulk membership.

Organizations such as associations can become members of the Kemitnetwork platform. With mutual consent, Kemiters and organizations can share and share their membership status on Kemitnetwork.

Cluster membership cannot assume a role as bulk membership. The bulk-managed members of a cluster membership usually have only a structural social relationship. 

In the main menu, you can initiate a registration process in the upper right corner under Pre-registration. After a successful examination, you will receive a membership confirmation from Kemitnetwork.

Your membership comes into effect as soon as you have received a confirmation from Kemitnetwork.

As a member of Kemitnetwork you pay a one-time admission fee of 29.00 EUR and an annual membership fee. Your annual fee depends on your age of entry and is valid for the entire duration of your membership. However, this regulation does not apply to minors and over 60 years of age (see points 8.1 and 8.2 for more information). The younger you are, the less you pay. The annual fee is staggered as follows:

Entry age rangeAge ofAge atContribution
1.0179 EUR
2.183029 EUR
3.315039 EUR
4.517049 EUR

8.1 Upon reaching the age of 18, your contribution changes to EUR 29.00 and then remains constant throughout the entire period of your membership.

8.2 Upon reaching the age of 71, your contribution will change to EUR 69.00 if it occurred less than 10 years ago at that time.

The contribution must be paid once a year in full in advance.

You will lose your benefits if you have not paid your account after 3 reminders.

If a member is in arrears with the payment of the contribution, he or his or her authorized representative will be reminded by e-mail to pay his or her contribution costs. Otherwise, he will lose all claims, and there will be no refund of the contributions and special contributions paid so far .

Currently, only payments with PayPal, bank transfers and standing orders are possible. Exceptionally, a different payment method may be agreed upon at the request of a member or sponsor.

No, the paid membership fees will not be refunded.

After the worst situation of the fund, a collection campaign (opération coup de cœur) can be started for each case that has occurred. All members are obliged to participate, at least in the amount of the specified call amount. The amount of the participation depends on the number of members and the amount of the already accumulated fund. The collection actions, which are called on a case-by-case basis, serve as an expression of solidarity and are to be paid for the long-term consolidation of the Fund. This ensures a lasting ability of the platform to act in every respect.

The platform pursues the goal of enabling the full assumption of the repatriation costs of its members through a grant. The subsidy is basically staggered according to the duration of the membership on the platform. The amount of the subsidy increases with the duration of the membership and reaches the maximum amount already from the fifth year of membership.

In the first year of membership, a waiting period applies. As a gesture of goodwill, a collection campaign can be started.

In the second year of membership, the waiting period continues to apply. However, the repatriation costs can be financed by voluntary collection actions of the members. These costs cannot exceed 40% of the maximum applicable grant amount.

In the third year of membership, the repatriation costs will be subsidized with 60% of the maximum applicable grant amount.

In the fourth year of membership, the repatriation costs will be subsidized with 80% of the maximum applicable grant amount.

From the fifth year of membership, the repatriation costs will be subsidized with 100% of the maximum applicable grant amount.

StepCaseReserved grant amountGoodwill
1.in the 1st year0%
2.in the 2nd year0%Volontary collect, but max. 40% of the reserved grant amount.
3.in the 3rd year60%
4.in the 4th year80%
5.from 5th year100%

If the member dies in his or her country of origin or country of choice, the reserved subsidy amount will be reduced to 30% if the stay there exceeds the duration of three months. If the duration of the stay is less than three months, the reserved grant amount will be reduced by 50%.

In view of the current projection, the maximum applicable grant amount is EUR 15,000.00 per repatriation case. The maximum applicable grant amount is adjusted annually due to the economic situation and depending on the number of members of the platform and the state of the fund.

Only services related to repatriation can normally be subsidised in a balanced manner by the platform depending on the amount of the grant envisaged.

Yes. In the first year of membership, a member cannot claim a subsidy amount due to the waiting period. In the second year, the planned grant amount will only be financed by a voluntary collection campaign of the members. However, the repatriation costs will be subsidised with a maximum of 40% of the applicable grant amount.

The main objective is financial support for the purpose of repatriating the remains. The decision of the place of burial is a matter for the relatives or the contact persons registered in the platform and should be communicated to the Kemitnetwork platform.

Each member is obliged to name at least four and up to six contact persons in a ranking. The contact persons and the ranking can be adjusted at any time by the member via the Kemitnetwork platform. At least two contact persons should be named in the country of choice or country of origin.

The death must be reported within 20 days.

After complete receipt and verification of the required documents, the submitted invoices will be processed immediately. It is therefore very important to send the documents to Kemitnetwork as soon as possible.

The death of a member must be notified within the deadline. The following documents must be submitted as soon as possible:

a) Official death certificate

b) Contact details of the reporter: name, telephone number, e-mail address

c) Copy of a valid ID of the deceased Kemiter (passport or identity card)

d) The current address of the deceased person

e) The determination of the country of return

f) confirmation of the veracity of the documents submitted by one of the contact persons.

g) proof of the date of entry into the country of origin by means of a passport if the death occurred in the country of origin.

We may also request further evidence and information if this is necessary to clarify our obligation to perform.

Kemitnetwork accompanies the organization of the repatriation by discussing recommendations and tips in close cooperation with the contact persons. If necessary, Kemitnetwork accompanies necessary measures for the funeral in the country of residence.

The platform can make a recommendation for the formation of a committee to accompany the relatives. All available kemites in the area are asked to attend a funeral service or vigil. The goal of Kemitnetwork is to form a strong community in the diaspora.

You can cancel at the end of each calendar year with a notice period of three months in writing by signed e-mail message or by post. Your termination is legally binding when you have received a confirmation from Kemitnetwork.

Yes! If you have cancelled your membership, you will find the option “reactivate” in the membership overview in the customer portal during the remaining term. Click to reactivate your user account and undo your cancellation.

Membership is automatically renewed by one calendar year.

With a termination, you can simultaneously delete your user account or Request your data. The account will then be deleted from our platform and all the information entered will be lost. Otherwise, they are kept to facilitate a possible reactivation of the user account.
Of course, you can request the deletion of your data at any time after your termination.

Any member involved in a fraud case against the Kemitnetwork platform will automatically lose their membership and the associated benefits. In addition, we reserve the right to file a criminal complaint.

The Kemitnetwork platform provides some tools such as “invite acquaintances” or donation opportunities that can serve as candidates for internal and external stackholder positions.

Book your membership now!